Troubleshooting for students

This article is for students. Teachers become hither.

Here'south how to fix bug you might have using Classroom.

I signed in as a pupil and I'm a teacher with a Google Workspace for Pedagogy account

I can't sign into Classroom

Yous might be trying to sign in to Classroom with the wrong business relationship. Check that y'all're using the email account connected to Classroom. You lot sign in to Classroom with one of these accounts:

  • School business relationship—Too known as a Google Workspace for Education account, this business relationship is gear up by an accredited schoolhouse. It looks like you@yourschool.edu.
  • Personal Google Account—This is set up past y'all, or your parent or guardian. Typically you use a personal Google Account exterior of a school setting, such as a homeschool. It looks like y'all@example.com.
  • Google Workspace account—This is set up by your arrangement'south administrator. It looks like yous@yourcompany.com.

Note: Y'all must have an active Internet connectedness to sign in.

If you can't sign in with the correct email business relationship and countersign, perhaps your school's administrator doesn't automatically actuate Classroom for new students and users. Enquire your instructor.

I forgot my password

  • If your school uses Google Workspace for Education—Ask your teacher to contact the admin to reset your countersign.

How do I switch between user accounts?

How do I sign out?

My course code doesn't work

  • If your school uses Google Workspace for Education—Enquire your instructor to send you a new class code. If the new form code doesn't piece of work, ask your teacher to contact the school's admin.
  • If you're a student using a personal Google Account outside of a school—Ask your instructor to transport you a new form code.

A course code consists of 6 or seven alphanumeric characters, for example,hjhmgrk org5gdp1.

Note: You merely use the class code one time to enroll. You lot don't demand to re-use the course code.

I deleted or forgot my form lawmaking

If you deleted, lost, or forgot the class code before adding yourself to a class, enquire your instructor to resend the code or gear up a new one.

Note: You only use the grade code one time to join the course. Y'all are then enrolled in the form and you don't need to re-utilise the code again.

I deleted my class invitation

If you lose your form invitation before y'all added yourself to a class, ask your teacher to resend the class invitation.

Notation: Yous only use the course invitation once to enroll. Yous don't demand to re-use the form invitation again.

I unenrolled from a class and desire to re-enroll

If you lot accidentally unenrolled from a class, ask your teacher to resend y'all a class code or invitation.

How do I create a form?

  • If your school uses Google Workspace for Education—Students can't create classes.
  • If you're a student using a personal Google Business relationship outside of a schoolhouse—Encounter Create a class.

I can't mail a comment

Your instructor turned off posting for that class. Ask your instructor for more data.

How do I undelete a post?

You can't undelete a post. However, your teacher can see all your deleted posts.

I can't ship or receive email

  • If your school uses Google Workspace for Education—Your school'due south admin might take turned off Gmail for students. Inquire your teacher to contact the admin.
  • If you're a pupil using a personal Google Account exterior of a school—Become to Gmail Aid.

The Turn in button doesn't work

If you go an error message when you click Turn in, let your instructor know.

If you can't turn in an attachment assigned to you, effort these steps:

  1. To relieve any work y'all did in the attachment, copy and paste your piece of work into a bare document.
  2. In the Classroom consignment, on the attachment, click Remove "" and then Brand a re-create.
  3. Click the new attachment.
  4. Paste whatsoever saved work into the new file.
  5. Click Turn in.

I didn't get an attachment from my teacher

If y'all didn't get an attachment your instructor assigned, let your teacher know.

For information about attachments assigned to you, read Plow in an consignment.

How do I alter the language in Classroom?

You change the preferred language for your Google Account. For details, see Change language to modify the language on computer and mobile devices.

Related topics

  • How do I sign in to Classroom?
  • Become the Classroom app
  • Get Classroom email summaries (for guardians)


Google, Google Workspace, and related marks and logos are trademarks of Google LLC. All other company and product names are trademarks of the companies with which they are associated.

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